Terms & Conditions
NOTICE REGARDING ARBITRATION AND CLASS ACTION WAIVER:
These Terms contain an arbitration agreement and class action waiver, whereby you agree that any dispute or claim relating in any way to your use of the Site, or to products or services sold, distributed, issued, or serviced by us or through us, will be resolved by binding, individual arbitration, rather than in court, and you waive your right to participate in a class action lawsuit or class-wide arbitration. We explain this agreement and waiver, along with some limited exceptions, in Section 6, below.
Please note that while some of the events listed on the Site may appeal to children, the Site is not targeted at children under the age of 13, and they are not permitted to use the Site. We strongly encourage all parents and guardians to monitor the Internet use by their children. If you use the Site, you affirm you are at least 13 years old.
1. Disclaimer 1.0
USER IS ADVISED TO READ THE TERMS OF SERVICES WITH UTMOST CARE BEFORE VISITING ViralUnlocker.com AND ITS SERVICES. AN ACT OF CONTINUING TO STAY AT AND USE ViralUnlocker.com AND SUBSCRIBING TO ANY PACKAGE OFFERED THROUGH THIS WEBSITE SHALL BE PRESUMED THAT THE USER AGREES TO ABIDE BY ALL THE PROVISIONS OF THE TERMS OF SERVICE. PLEASE NOTE THAT THE TERMS OF SERVICES ARE BINDING ON THE USER.
3. Services and warranties:
3.1 Our services include carrying out promotional campaigns by helping the client to increase the members, followers, views, likes, subscribes, comments & other engagement of social media networks users of the social media account of the client.3.2 The client agrees that ViralUnlocker.com owns no liability for the content, activity and purpose of the client’s social media account.3.3 It is sole responsibility of the client to ensure the observation of the terms and conditions of any contract with third party.3.4 ViralUnlocker.com does not require access to the client’s social media account. It is responsibility of the client to ensure his/her/its social media account is safe from the unauthorized access.3.5 It is sole responsibility of the client to ensure that the social media account(s) and/or other resourced are publicly accessible and there are no restrictions of any kind for ViralUnlocker.com to view & engage with the account & content in a way that is required to deliver the services.3.6 The client agrees not to violate any provision of the contract the client has had with any third party. It is the responsibility of the client to ensure that the Terms of Services are not contrary to the contract with third party. The client represents and warrants that ViralUnlocker.com is and shall not be party to such violation.3.7 The client understands that ViralUnlocker.com is not affiliated, in any manner, to any social media network including without limitation Facebook, Instagram, Twitter, Telegram and YouTube.3.8 The client agrees not to use the Services for any purpose not compliant with the laws for the time being in force in Canada and the United States and with the public policy.3.9 ViralUnlocker.com may modify or terminate the Services at any time without serving notice; provided that the existing user either shall be refunded or served.3.10 ViralUnlocker.com reserves the right to amend, change or modify any provision of the Terms of Services, and the amended, changed or modified Terms of Services shall be effective immediately after they are posted on http://ViralUnlocker.com .3.11 ViralUnlocker.com may refuse services to any client without assigning the reason to that effect.3.12 ViralUnlocker.com may refuse the Service to the client account containing unlawful, threatening, offensive, defamatory, libelous or objectionable or otherwise violate the Terms of Services.3.13 ViralUnlocker.com provides a limited warranty of 30 days to maintain the desired promotion level for our services. In the event of reduction in the likes, followers, or views, the client is advised to inform immediately to ViralUnlocker.com which shall immediately make up such reduction or refund in full if not stated otherwise in the package purchased. In the event of reduction in the likes, followers, members or views after the period of 30 days the client is advised to inform immediately to ViralUnlocker.com which will look into the matter and will investigate and will do its best in the good faith to make up such reduction.3.14 ViralUnlocker.com employs a natural human campaigns & natural social media marketing techniques, using no software and hence posing no negative consequences for the client’s social media account. Anything that may be used in addition ViralUnlocker.com is obligated to state within the package / offer and explain to the client.3.15 The Services completion may take time as ViralUnlocker.com employs real human accounts and adopts a natural course. The smaller packages take 2 to 14 days, and larger packages may take 30 to 60 days.3.16 Client agrees that ViralUnlocker.com may use whenever necessary third party services aside from own marketing tools and techniques including but not limited to: traffic exchanges, ppc (pay per click) and ppm (pay per mille) platforms.3.17 ViralUnlocker.com does not incentive any user to like, view or follow the client’s social media profile in a manner that falls within the meaning of violation of the terms and conditions of the social media networks including but not limited to Facebook, Instagram, YouTube, Telegram and Twitter.3.18 We hereby warrant that we do not make, instigate or encourage any user to violate the terms and conditions of the social media networks including but not limited to Facebook, Instagram, YouTube, Telegram and Twitter.3.19 ViralUnlocker.com does not mislead the user in any manner that may violate the terms and conditions of the social media networks including but not limited to Facebook, Instagram, YouTube, Telegram and Twitter.3.20 ViralUnlocker.com employs a strategy to provide the Services which is compliant with terms and conditions of the social media networks and all the laws for the time being in force.3.21 Technically, ViralUnlocker.com also serves the interests of the social media networks, and employs all the measures to ensure that no provision of the terms and conditions of the social media websites is violated, and no act is detrimental to the interests of the social media websites.3.22 ViralUnlocker.com may take up 6 months to complete an order.3.23 ViralUnlocker.com will have orders under $100 completed in under 1 month, and orders under $1000 completed in under three months.
4. Payments, Refunds, and Cancellation:
4.1 The price for various packages is provided on each page with packages. ViralUnlocker.com reserves the right to modify such price from time to time without serving a prior notice. The price or payment shall refer to the updated price of the package.4.2 The pricing pages forms the part of the TOS.4.3 ViralUnlocker.com accepts payments through Credit Cards & other payment methods which ViralUnlocker.com reserves the right to add or remove without serving a prior notice.4.4 The payment made for the Services by the client to ViralUnlocker.com is not refundable unless it falls under the ViralUnlocker.com refund policy which is provided as an addition to ToS.4.5 The user shall prefer to use ViralUnlocker.com dispute resolution arrangements if a dispute arises.4.6 The user, without contradicting the terms and conditions, agrees not to dispute any transaction with ViralUnlocker.com unless ViralUnlocker.com dispute resolution arrangements fail to address the legitimate claims of the client.4.7 The client is advised for his/her own benefits to understand all aspects of the transactions and have an independent legal opinion before making a final decision to subscribe to the Services. ViralUnlocker.com owns no liability if you omit to read the TOS.4.8 All other refunds are to be made at the sole discretion of ViralUnlocker.com.4.9 Orders can be cancelled within 24 hours if we have not already started working with your order. In this case, a full refund will be sent, at the sole discretion of ViralUnlocker.com .4.10 The client understands that recurring billing for recurring services/packages is billed every 30 or 31 days from the start of the campaign, until cancelled.4.11 The client can cancel their campaign at any time by emailing or calling in to our support team, or through the contact page (mentioned in section 13).4.12 Recurring clients can request a pro-rated refund on un-used credits on their last month of service, if they wish to end their service early.4.13: Recurring billing will proceed for 12 months from the date of first payment, unless cancelled therein. For clients whom wish to extend beyond this term, at 12 months and 1 day, ViralUnlocker.com will contact you directly to reaffirm billing information and your intent to continue beyond the stated 12 month period.
5. General Terms:
6. Governing Law, Jurisdiction and Service of Notice:
6.1 All disputes arising from the TOS shall be resolved by an independent arbitration.6.2 In case, the arbitration fails to resolve the dispute, the matter may be brought before the court having competent jurisdiction in Sydney6.3 The user expressly agrees that the TOS shall be governed by the relevant laws for the time being in force in Sydney, Australia.6.4 The courts having competent jurisdiction in Sydney shall have exclusive jurisdiction to hear the disputes arising from the TOS.6.5 All the notices or correspondence required to be made hereby or by the relevant law for the time being in force shall be presumed to be delivered if sent to the official email of ViralUnlocker.com or any authentic postage service.6.6 In case the communication is made through postage service, the communication shall be presumed to be complete after five (5) business days of the posting.
7. Copyrights and Intellectual Property Rights:
7.1 ViralUnlocker.com strictly adheres to non-infringement of copyrights, and believes it has not violated any rights belonging to any other party during the course of its business and provision of the Services. In case any person or entity has a proof of the infringement of the rights by ViralUnlocker.com, he/she/it shall serve the notice on us. We shall resolve the matter within fourteen (14) days of the receipt of such notice.8. Intellectual Property Rights:
8.1 All the material contained in ViralUnlocker.com , including, without limitation, the content, software, images, drawings and design, is the sole property of ViralUnlocker.com and is protected by the copyright protection laws for the time being in force in Canada and by the relevant International Treaties. No user is allowed to copy, reproduce, distribute, reprint, host or use in any other manner without the written approval of ViralUnlocker.com.8.2 In the event of infringement of our rights, we shall take strict legal action, and shall also claim compensation.8.3 ViralUnlocker.com reserves the rights not hereby claimed.
9.1 The user hereby agrees to indemnify and hold ViralUnlocker.com, its directors, affiliates, agents, employees and staff harmless from any claim, legal action, demand or damages made by any third party arising out or linking to the user’s enjoyment of the Services, or violation of the TOS committed an act of omission or commission of the user or infringement of rights of third party arising out of any contract with such third party.
10. Disclaimer 2.0:
10.1 THE SERVICES AND MATERIAL OFFERED BY ViralUnlocker.com, INCLUDING, WITHOUT LIMITATION, THE TEXT, IMAGES, GRAPHICS, SOFTWARE, TOOLS AND BUSINESS STRATEGIES ARE MADE AVAILABLE ON AN ‘AS IS’ BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. TO THE EXTENT PERMITTED BY THE LAW FOR THE TIME BEING IN FORCE IN CANADA, ViralUnlocker.com DISCLAIMS, HEREBY, ALL REPRESENTATIONS AND WARRANTIES INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES THAT THE SERVICES HAVE NO VIRUS OR HAVE MERCHANTABILITY OR ARE CONTINUOUS OR ARE FIT FOR A PARTICULAR PURPOSE; ViralUnlocker.com DOES NOT REPRESENT OR WARRANT THE ACCURACY, COMPLETENESS, CURRENTNESS OR ERRORLESSNESS OF THE SERVICES.
10.2 Force Majeure: ViralUnlocker.com is a professional business entity and adheres to the commitments and promises it has made with the clients. There are events that may make ViralUnlocker.com to unable to provide the Services such as an act of God, natural disaster, lock-outs, fire, floods, strikes, labor troubles, riots, war, insurrection or any cause beyond the reasonable control of ViralUnlocker.com. In such situations, neither ViralUnlocker.com nor the client shall be held liable for the breach of any provision of the TOS or delay of the Services. The Services may be suspended until the existence of such situations. In case, the situation continues to exist for a continuous period of thirty (30) days, the TOS shall be terminated between the user who has paid to ViralUnlocker.com for the Services and receives no part of the Services, and shall be entitled to claim refund.10.3 Extent of Liability: Unless provided otherwise in the TOS or any other additional or separate agreement, the aggregate liability of ViralUnlocker.com with respect to the Services for all claims shall not be in excess of the original price of the Services the user has paid to ViralUnlocker.com for the job from which the dispute, claim or demand has arisen.10.4 ViralUnlocker.com hereby warrants that the Services do not violate the terms and conditions of any social media network including but not limited to Facebook, Instagram, YouTube, Telegram and Twitter.10.5 All errors and omissions excepted.
11.1 In case, any provision of the TOS is found to be unenforceable, void or invalid in any given circumstances, it shall be severed from the TOS, and the remaining terms will be enforceable and valid without any effect.12. Confidential Information:
12.1 Parties agree not to disclose the confidential information of each other without written permission of the concerned party unless required by competent governmental authorities. Such confidential information includes, without limitation, the business secrets and strategies and identifiable information of the clients.
13.1 For all communication relating to the operation of the TOS, as well as support, sales, and billing, the following email addresses shall be used: [email protected]
13.2 For physical mailing of checks and other documents, the following address shall be used:
REFUND POLICYRefund Policy is an addition to ToS and is designed to described the way ViralUnlocker.com handles the refunds for payments from clients.
Please read this policy carefully. This is the Return and Refund Policy of ViralUnlocker.com.
We offer non-tangible irrevocable goods. As a customer you are responsible for understanding this upon purchasing any product/service at our site.
Contact Customer Support
99% of problems can be solved with a simple email. We request that you reach out to us using our “Contact us” page or chat button on site. Our Customer Service Department will get back to you within 24-48 (usually less than 24 hours) with a review of your concern, and a solution.
Eligible Refund Requests
Non-delivery of the product/service: in some cases the process times are slower, and it may take a little longer for your order to finish. In this case, we recommend contacting us for assistance. Please provide clear evidence that you have not used similar products or services from other providers simultaneously. Claims for non-delivery must be submitted to our Billing Department within 14 days of payment via Refund Request Form.
Product not-as-described: such issues should be reported to our Billing Department within 14 days from the date of the purchase via Refund Request Form. Clear evidence must be provided proving that the purchased product/service is not as described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored.
Not Eligible Refund Requests
Social Media Services are unstable by definition, as the service is built upon a dynamic environment. As Social Media Networks are centralized and separately operated organizations, their activity in unpredictable for ViralUnlocker.com operations. Some of their activities may cause partial or complete disruption of results reached by ViralUnlocker.com.
ViralUnlocker.com will not provide a refund for any of its services that have been disrupted, deleted or corrupted due to the updates or any other activities of the network owner or operator (i.e. Instagram, Facebook, Telegram, YouTube, Twitter)ViralUnlocker.com will not provide a refund for any of its services that could not have been delivered due to any kind of restrictions caused by the client.ViralUnlocker.com will not provide a refund for any unauthorized transaction(s) for the amount of which Canadian Corporations are not liable by the Federal Law.
We stand behind our products and are proud to deliver the highest quality social media engagement services online today. We can’t always offer a refund, but if within 30 days you’re unhappy with your order simply contact us and we will find a resolution to your concerns.